Nuttaputch WongreanthongNov 23, 20232 minDon't mention benefits if they can't actually be used.I was at Silom Complex today and stopped for a meal at a restaurant. When it was time to pay, the staff informed me of a promotion with a...
Nuttaputch WongreanthongNov 9, 20232 minImproving certain experiences can sometimes create problems for other experiences.Using technology to solve problems is good, but we must carefully consider whether it creates new problems. This is a topic I often...
Nuttaputch WongreanthongNov 2, 20231 minCustomer Behavior Trends and Customer Experience in 2023, According to Adobe's ReportIn an era where technology is advancing rapidly and confidence in technology continues to grow, brands in the Asia-Pacific (APAC) region...